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AMC Services

Ensure Continuous Performance with Reliable IT Maintenance

At Genext, our AMC Services provide comprehensive, hassle-free support for your IT infrastructure. We offer both preventive and corrective maintenance to ensure that your systems run efficiently, securely, and without disruption. Whether it’s servers, desktops, laptops, or networking equipment – we keep your IT environment optimized with regular health checks and quick resolutions.

What You Can Expect from Our AMC & Support Services

Multi-Brand Support

Say goodbye to juggling multiple service providers. With our comprehensive AMC, we support a wide range of brands and devices—everything under one unified contract.

Nationwide Field Support

Our experienced field engineers are available across India, ready to visit your site, diagnose issues, provide solutions, and take full responsibility for the maintenance of your equipment.

Preventive Maintenance

Our add-on preventive maintenance service ensures your hardware stays in top condition. Scheduled checkups help extend equipment life and minimize unexpected breakdowns.

Faster Spare Part Delivery

Thanks to our integrated technology and reliable logistics partners, we’ve significantly reduced the ETA for spare parts—ensuring you get what you need, when you need it.

Customized Support Levels

We tailor our support levels to match the criticality of your business operations, with a clear escalation path and responsive service every step of the way.

Quick Warranty Replacements

Whether the equipment is purchased from us or a third party, we assist with warranty claims and keep replacement units ready—ensuring minimal downtime for your business.